Privacy Policy

Cincymuseum.org and all other websites and/or domains hosted in conjunction with this domain (the "Site") are services of Cincinnati Museum Center (“CMC”), a non-profit organization based in Cincinnati, OH.

Cincinnati Museum Center has created this privacy policy to demonstrate our firm commitment to protecting your information and informing you about how we handle your information. This privacy policy applies to all interactions with, transactions made, and data gathered on the Site. Please review this privacy policy periodically as we may update it from time to time. This privacy policy was last revised per the date listed below. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time.

YOUR IP ADDRESS

Like most websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. We use your IP address in order to administer and optimize the Site for you and to diagnose problems with our Site, and, in certain cases, to help identify you.

COOKIES

Like most websites, the Site uses cookies to keep track of your purchases and other activity on the Site and enhance your experience on the Site. We also use cookies to deliver content specific to your interests, to save your password, and if you choose, to save other information so you do not have to re-enter it each time you visit the Site. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas on the Site.

INFORMATION WE COLLECT FROM YOU

In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect personal information (i.e. information that could be used to contact you, such as full name, postal address, phone number and email address), financial information (e.g. passwords and credit card numbers) and demographic information (e.g. zip code, hometown, gender, purchase history information and age) from you. Please note that nowhere on the Site do we knowingly collect personal information from directly children under the age of 13.

INFORMATION OTHER WEB SITES COLLECT FROM YOU

On the Site, we place links to other web sites operated by other parties. Some of these other web sites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other web sites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other web sites or these other web sites' business practices, and that this privacy policy does not apply to these other web sites. Consequently, the operators of these other web sites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

HOW WE USE PERSONAL INFORMATION

We use your personal information to help us efficiently perform transactions on the Site, to deliver the services you have requested, to contact you when necessary in connection with events for which you purchased items and services on the Site (including event confirmations, changes and cancellations), and to send you information, offers and other promotional materials. We carefully select the information we send to you and attempt to send you offers that are of value to you, such as discounts, exclusive offers or special event information.
We do not share or sell email addresses gathered on the Site.

TRANSACTIONS.To process transactions on the Site, we may share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, order fulfillment and sweepstakes and promotional fulfillment. We require these entities not to use your information for any other purpose.
TICKETS.We use a third party ticketing agent for ticketing processing. If you purchase a ticket or perform any other transaction through our ticketing partner, their Privacy Policy is in effect for that transaction.
NEWSLETTER.By subscribing to our email newsletter (or electing to receive communications of any kind through the Site), you consent to us providing your email to our third-party email provider to facilitate the delivery of email. However, your email address will not be otherwise shared or sold.
EXCEPTIONS.Your personal information may be passed on to a third party in the unlikely event of a transfer of ownership or assets, or a bankruptcy, of CMC. We may also disclose specific information when we determine that such disclosure is necessary to comply with law, to cooperate with law enforcement or to protect the interests or safety of Cincinnati Museum Center or other visitors to the Site.

HOW WE USE FINANCIAL INFORMATION

We use your financial information to check your qualifications, to bill you for products and services and to enable you to participate in discount, rebate, and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of activity that uses financial information, on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions, as well as to your credit card issuer for their purposes. These third parties include the credit card companies and banking institutions used to process the transaction.

HOW WE USE DEMOGRAPHIC INFORMATION

We use demographic information to tailor the Site and communications to the interests of our users. We may share anonymous, aggregated (i.e. grouped) demographic information third parties (such as grant making organizations and foundations), so that they can tailor their advertisements and communications to the appropriate audience.

OUR SECURITY PRECAUTIONS

Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that Information is protected both online and off-line.

We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Furthermore, your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. Our secure server software is among the best software available today for secure commerce transactions. We encrypt all of your personal and financial information as it travels over the Internet. In addition, all of the information of our Site's users, including the sensitive information mentioned above, is maintained in locked, secure facilities, whether on CMC’s premises or those of the server providers with which we contract.
Note, your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country, or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

HOW YOU CAN ACCESS AND UPDATE YOUR PERSONAL INFORMATION AND OTHER ACCOUNT INFORMATION

We give you the opportunity to modify information you have provided to us at any time by logging into the system and navigating to your account and selecting those portions of your account you would like to update. Please note that changing or deleting your information through your account profile will only change or delete the data in our database for purposes of transacting future business on the Site and for managing future communications from Cincinnati Museum Center. These changes and deletions will not change or delete:

Information already collected as part of a particular purchase in our transactions database which may be shared with third parties involved in the processing of financial transactions, as discussed above;
or
Information that we may have already forwarded to credit card companies or any other third parties, all as provided above in this privacy policy. If you have any questions or concerns about this privacy policy, the practices of the Site, or your dealings with the Site, you can contact us at domains@es-one.com.

You can also send us mail to: Cincinnati Museum Center, Union Terminal, 1301 Western Ave., Cincinnati, OH 45203

Please use this contact information only for legal and privacy policy matters. For all other inquiries, refer to the Contact Us section of our home page.

EU DATA AND GDPR COMPLIANCE

Individuals in the European Union (EU) may have certain rights with respect to their personally identifiable information which is protected by law (“Personal Data”), including the rights to:

request access to and rectification or erasure of your Personal Data;
request information about our processing, including categories of your Personal Data collected, information about the source of that collection, the purposes of processing, the recipients or categories of recipient to whom your Personal Data has been or will be disclosed;
restrict or object to how we process your Personal Data;
withdraw your consent for us to process your Personal Data in some circumstances;
lodge a complaint with a supervisory authority; and
receive your Personal Data provided to us or have that Personal Data transmitted to another controller without hindrance (also known as “data portability”)

To exercise any of these rights please contact us by e-mail at: domains@es-one.com or by mail at: Cincinnati Museum Center, Union Terminal, 1301 Western Ave., Cincinnati, OH 45203.

We reserve the right to ask for information verifying your identity prior to disclosing any information to you. Should we ask for verification, the information you provide to verify your identity will be used only for that purpose, and all copies of this information in our possession will be destroyed when the process is complete.

If you wish to review our complete GDPR notice and policies in more detail, you may do so at: http://63b.es-one.com/general-data-protection-regulation-gdpr/

International Transfer

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note we transfer your information, including Personal Data, to the United States and process it there. Your submission of information to us represents your consent to that transfer. Please note the EU has not adopted an adequacy decision with respect to data transfers to the United States, nor are we a participant in the EU-US Privacy Shield; however, we value your privacy and protect your data using reasonable information security practices.

We reserve the right to store your Personal Data for the amount of time we reasonably determine to be necessary in order to perform the purposes for which that information was collected or otherwise processed.

Provision of your Personal Data is necessary for us to be able to perform our services and operate our Site. If you do not provide such necessary information, or if you delete or remove it, we may not be able to perform services for you and you may not be able to access or use certain elements of the Site.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

The Children’s Online Privacy Protection Act (COPPA) was enacted as a way of protecting kids online. COPPA makes it illegal for commercial websites to collect identifying information about kids under the age of 13 without verifiable parental consent. We comply with the requirements of COPPA, where applicable. Certain CMC sponsored exhibits and events including summer youth programs, camps, tours, and similar activities may include participants under the age of 13. Exhibits, events, or other activities which specifically exclude the participation of children under the age of 13 or, those where the participants’ information collection is not done online, are not required to comply with COPPA. In all cases, however, CMC has enacted policies and procedures designed to protect the confidentiality, security, and integrity of the personal information collected from children under age 13, including by taking reasonable steps to disclose/release such personal information only to parties capable of maintaining its confidentiality and security. Where COPPA applies, CMC will obtain verifiable parental consent to any collection, use, and/or disclosure of personal information from persons under age 13 and will retain personal information collected online from a child for only as long as is necessary to fulfill the purpose for which it was collected and delete the information using reasonable measures to protect against its unauthorized access or use. CMC does not condition a child’s participation in an activity on the child providing more information than is reasonably necessary to participate in that activity.

If you wish to review our complete COPPA notice and policies in more detail, you may do so at: http://63b.es-one.com/childrens-online-privacy-and-protection-act-coppa/

This document was last revised on 03/09/2020